“Happy’s Medicaid and Medicare model is subversive, truly differentiated and highly effective.”
VP, Curated Health Solutions, Leading Medicaid+Medicare + Commercial Plan
5:1 - 8:1 ROI
One of the largest Medicaid plans in the country
Reduced
ED usage
Reduced inpatient usage
Increased Rx
Increased
PCP
FRICTIONLESS MENTAL HEALTH™
Unlimited mental health support from
a skilled provider without your members
taking a single step
The new gold standard in
behavioral health is frictionless
Frictionless Support
Proactive mental health support from the highest-quality peer network in the country - unlimited usage, 24/7
Frictionless Intelligence
Unprecedented real-time data about employees’ health and well-being
Frictionless Coordination
Actionable insights and guidance to produce the change your organization needs
GOLD STANDARD #1
Frictionless Support
Proactive check-ins with every member every month —
by a skilled, human Support Giver.
INDUSTRY-LEADING ADOPTION
25-30
%
HIGH ROI
5-8:1
ROI based in reduced ED and inpatient utilization
REDUCTION IN LONELINESS (UCLA-3)
65
%
reduction in loneliness across thousands of members
adoption rate, around 10x higher than standard EAPs
REDUCTION IN DEPRESSION (PHQ-2)
reduction in depression across pilot sites
49
%
GOLD STANDARD #2
Frictionless Intelligence
Real-time access to data on member well-being and SDoH needs
GAD-2/UCLA-3 scores
Change in mental health symptoms
DOMINANT MEMBER STRESSORS
% of calls discussing stressors
MENTAL HEALTH
of calls discussed mental health, making it the most common stressor
40
%
PHYSICAL HEALTH
30
%
of calls involved physical health concerns
CAREGIVING
20
%
of calls highlighted caregiving responsibilities as a stressor
FAMILY STRESSORS
of calls addressed family-related stressors
15
%
IMMEDIATE SELF-REPORTED CALL OUTCOMES
% of calls where caller reported a given outcome
IMPROVED MOOD
of callers reported in immediate improvement in mood
100
%
EASED ANXIETY
90
%
of callers felt less anxious after the call
LESSENED DEPRESSION
of callers reported reduced depression symptoms
85
%
REDUCED LONELINESS
of callers experienced less loneliness after their call
85
%
GOLD STANDARD #3
Frictionless Coordination
Seamlessly connecting members to the care they need — without delays and barriers
Happy is reducing time to care for the following critical areas
PCP Support Needs
Food Security
Medication Security
Housing Security
Behavioral Health Issues
TIME TO CARE
reduction in time to care through proactive outreach and screening for depression
5
X
“Happy generates one of the highest ROIs we have seen in a long time for a behavioral health solution.”
Senior Director of Product Operations - Behavioral Health, Leading Medicaid Plan
The most important data: members’ voices
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“I’m so grateful for the support I’ve received through Happy. My life is in a better place. Thank you.”
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“Today is the anniversary of my son’s death. I’m heartbroken but so grateful someone cared enough to call me and talk”
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“I’m so thankful to have Happy as an extension to my regular mental health care. I need someone who I can speak safely to about my troubles and feel less alone.”
