“Happy’s Medicaid and Medicare model is subversive, truly differentiated and highly effective.”
VP, Curated Health Solutions,
Leading Medicaid+Medicare + Commercial Plan
5:1 - 8:1 ROI
One of the largest Medicaid plans in the country
Reduced
ED usage
Reduced inpatient usage
Increased
Rx
Increased
PCP
FRICTIONLESS MENTAL HEALTH™
Unlimited mental health support from a skilled provider without your members taking a single step
The new gold standard in behavioral health is frictionless
Frictionless Support
Proactive mental health support from the highest-quality peer network in the country - unlimited usage, 24/7
Frictionless Intelligence
Unprecedented real-time data about employees’ health and well-being
Frictionless Coordination
Actionable insights and guidance to produce the change your organization needs
Frictionless Support
Proactive check-ins with every member every month — by a skilled, human Support Giver.
INDUSTRY-LEADING ADOPTION
25-30
%
HIGH ROI
5-8:1
ROI based in reduced ED and inpatient utilization
REDUCTION IN LONELINESS (UCLA-3)
65
%
reduction in loneliness across thousands of members
adoption rate, around 10x higher than standard EAPs
REDUCTION IN DEPRESSION (PHQ-2)
reduction in depression across pilot sites
49
%
Frictionless Intelligence
Real-time access to data on member well-being and SDoH needs
GAD-2/UCLA-3 scores
Change in mental health symptoms
Dominant Member Stressors
% of calls discussing stressors
MENTAL HEALTH
of calls discussed mental health, making it the most common stressor
40
%
PHYSICAL HEALTH
30
%
of calls involved physical health concerns
CAREGIVING
20
%
of calls highlighted caregiving responsibilities as a stressor
FAMILY STRESSORS
of calls addressed family-related stressors
15
%
Immediate Self-reported Call Outcomes
% of calls where caller reported a given outcome
IMPROVED MOOD
of callers reported in immediate improvement in mood
100
%
EASED ANXIETY
90
%
of callers felt less anxious after the call
LESSENED DEPRESSION
of callers reported reduced depression symptoms
85
%
REDUCED LONELINESS
of callers experienced less loneliness after their call
85
%
Frictionless Coordination
Seamlessly connecting members to the care they need — without delays and barriers
Happy is reducing time to care for the following critical areas:
PCP Support Needs
Food Security
Medication Security
Housing Security
Behavioral Health Issues
TIME TO CARE
reduction in time to care through proactive outreach and screening for depression
5
X
“Happy generates one of the highest ROIs we have seen in a long time for a behavioral health solution.”
Senior Director of Product Operations - Behavioral Health, Leading Medicaid Plan
The most important data: members’ voices
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“I’m so grateful for the support I’ve received through Happy. My life is in a better place. Thank you.”
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“Today is the anniversary of my son’s death. I’m heartbroken but so grateful someone cared enough to call me and talk.”
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“I’m so thankful to have Happy as an extension to my regular mental health care. I need someone who I can speak safely to about my troubles and feel less alone.”
